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The purpose of this paper is to use a comparative qualitative case study design to better understand how the observed characteristics of an organization correspond to their score on the organizational performance metric (IWH-OPM), a leading indicator tool designed to measure an organization’s occupational health and safety (OHS) performance.

Five organizations were recruited based on their diverse IWH-OPM scores obtained in a previous study. Qualitative data were collected from these cases and analyzed with consideration of OHS leadership; OHS culture and climate; employee participation in OHS; OHS policies, procedures and practices; and OHS risk control. Similarities and differences among organizations were examined in relation to these themes.

Three distinct groups of firms emerged from the cross-case analysis in terms of their overall OHS performance: high, medium and low. Higher firm IWH-OPM scores generally corresponded to better OHS performance in the workplace as observed through qualitative methods.

The findings are a step toward OHS leaders or practitioners eventually being able, based on an organization’s IWH-OPM score, to have a quick understanding of a workplace’s OHS status and of how best to support further improvement.

In June 2016, the first cases of Zika were reported in the USA in the Wynwood neighborhood of Miami, Florida. The purpose of this paper is to present the results of a survey of Wynwood businesses about their perceptions of their financial well-being and the government and media’s responses to the Zika outbreak.

A survey instrument was developed, and 44 owners/managers of Wynwood businesses were interviewed by telephone or in-person during the period when the outbreak was being managed.

Businesses reported downturns in revenues, profits, and customer traffic following the Zika outbreak. Believing that the downturn would be temporary, few businesses laid off workers or reduced prices. All businesses reported dissatisfaction with the government’s response to the outbreak.

This is the first study to document the impact of Zika on businesses located in outbreak areas. The findings highlight the business impact of Zika outbreaks and suggest a need for improved communication and response from state and local governments to business concerns when future outbreaks occur.

“U.S. industry is under seige. Our competitiveness is at stake and AT&T is not finished with cost reductions. It's a moving target. We'll continue to be very, very aggressive but not do something in the short run that will hurt us in the long run.”

This paper reviews research examining how the use of new office technologies can contribute to the risk of stress‐related health changes. Looking to the future of office work, the potential stressors associated with expert systems are discussed and the conditional nature of stress demonstrated.

This chapter proposes that efforts to improve our understanding of factors affecting migrant health and longevity in the United States must consider migrants’ labor market incorporation and the structural conditions under which they work. I use public-use death certificate data to examine whether there is a mortality penalty for foreign-born workers in the secondary sector industries of agriculture and construction. I focus on the decade of the 1990s for two contextual and empirical reasons: (1) the decade was characterized by economic restructuring, restrictive immigration policy, increased migration, and dispersion of migrants to new geographic destinations; and (2) the 1990s is an opportunistic decade because 19 states coded the industry and occupation of the decedent during this time. These numerator mortality data and Census denominator data are used to compare all-cause mortality rates between working-age (16–64 years) US-born and foreign-born agricultural and construction workers, the overall foreign-born population, and foreign-born workers in health care – an industry where the foreign-born tend to work in well-paid occupations that are well-regulated by the state. The results show a clear mortality penalty for foreign-born workers in agriculture and construction compared to the overall foreign-born population and foreign-born healthcare workers. The results also show the mortality penalty for foreign-born secondary sector workers varies by industry. These findings support the argument that bringing work into our analyses is critical to understanding the contextual and structural factors affecting migrant health and survival.

Different studies underline that perceived job insecurity (PJI) has negative consequences at both individual and organisational level. Some authors investigated PJI in temporary agency workers (TAWs) but these studies did not focus on specific countries and did not discuss the relationship with job exhaustion. Other researchers explored gender differences in PJI and found different results; some investigated differences in PJI perception and others its relationship with the outcome of stress or well-being. The purpose of this paper is to inquire about the effects of PJI (as a demanding condition) on job exhaustion, considering the mediation role of workload and exploring differences between male and female TAWs.

This research involved 474 Portuguese TAWs (209 men, 265 women). Data were collected through a self-report questionnaire; data analyses were performed using IBM Spss Statistics 22 for descriptive statistics, correlations and t-test; Mplus7 was used to estimate a multi-group structural equation model and to test the mediation.

The results confirmed that workload is a mediator and indicated gender differences in how PJI relates to workload and job exhaustion in TAWs. In fact, the mediation of workload in the relationship between PJI and job exhaustion was partial in men and total in women: in the women group the direct effect of PJI on job exhaustion is not significant, and the indirect effect mediated by workload is significant; in the men group both direct and indirect effects are significant.

This paper contributes to extend the research on job insecurity of TAWs in a specific national context and highlights gender differences in the relationship between PJI and job exhaustion.

The purpose of this paper is to examine the claim that the application of human factors (HF) knowledge can improve both human well‐being and operations system (OS) performance.

A systematic review was conducted using a general and two specialist databases to identify empirical studies addressing both human and OS effects in examining manufacturing OS design aspects.

A total of 45 empirical studies were found, addressing both the human and system effects of OS (re)design. Of those studies providing clear directional effects, 95 percent showed a convergence between human effects and system effects (+, + or −,−), 5 percent showed a divergence of human and system effects (+,− or −,+). System effects included quality, productivity, implementation performance of new technologies, and also more “intangible” effects in terms of improved communication and co‐operation. Human effects included employee health, attitudes, physical workload, and “quality of working life”.

Future research should attend to both human and system outcomes in trying to determine optimal configurations for OSs as this appears to be a complex relationship with potential long‐term impact on operational performance.

The application of HF in OS design can support improvement in both employee well‐being and system performance in a number of manufacturing domains.

The paper outlines and documents a research and practice gap between the fields of HF and operations management research that has not been previously discussed in the management literature. This gap may be inhibiting the design of OSs with superior long‐term performance.

The purpose of this paper is to identify and characterize patterns of physical activity among office workers employed in largely sedentary occupations at a major health insurer located in the Southeastern USA.

The authors used latent class analysis to identify segments of office workers (n=239) based on their self-reported activities of daily living and exercise behaviors. The authors examined the association of demographic characteristics with segment membership, and differences in accelerometer-measured weekly minutes of light and moderate-vigorous physical activity across segments.

The authors identified two segments and labeled them “exerciser” and “non-exerciser.” Being female was associated with lower odds of membership in the “exerciser” segment (OR=0.18; 95% CI=0.06, 0.52), while those with at least a bachelor’s degree were more likely to be in the “exerciser” segment (OR=2.12; 95% CI=1.02, 4.40). Mean minutes of moderate-vigorous physical activity per week were greater for the “exerciser” segment than the “non-exerciser” segment.

Based on this sample, the authors found that office workers in sedentary occupations were roughly equally divided and distinguished by their engagement in exercise-type behaviors. The findings underscore the need for innovative workplace programming that enhances activity opportunities particularly for those that are not likely to exercise.

A scarcity of research on activity patterns among office workers inhibits development of targeted worksite activity programming. The present research reveals two segments of workers with regard to their activity patterns and suggests ways for worksites to meet their unique needs.

This paper aims to examine the contribution of occupational identity and gender in explaining psychological distress among managers. It proposes and tests empirically a theoretical model that integrates identity theory into occupational stress and gender research. It analyses the proposition that a low level of verification of role identity is associated with a high level of psychological distress and that gender plays a moderating role in the relationship between role identity verification and psychological distress.

Multilevel regression analyses were conducted on a sample of 314 managers employed in 56 Canadian firms.

Low level of verification of one standard of managers’ role identity, namely, recognition, is significantly associated with managers’ psychological distress. It encloses monetary and non-monetary recognition, career prospects and job security. Notwithstanding, gender does not moderate the relationship between identity verification and psychological distress.

Studies addressing the contributions of identity and gender in the explanation of managers’ psychological distress are sparse. This paper helps to expand the scope of management and workplace mental health research as well as gender-related research, by proposing a new approach for the study of managers’ psychological distress, by the integration of identity theory and the analysis of the moderating role of gender.